Our Mission
To solve problems
and build long-term partnerships

Protempo is an innovative partner providing aftermarket and distribution solutions to consumer electronics brands— partnerships we take very seriously.

In 2004, Protempo was founded in New Zealand as a consumer electronics-focused daily deal website that sourced products from grey market traders. The proprietary tool we developed for gathering and analyzing marketplace intelligence was scaled and relaunched as Ordian in 2021 as a software service for global brands.

Broad Experience
We understand the retail dynamics for both brick-and-mortar and online channels, and we have an extensive background servicing the wider electronics market across the full gamut of market segments. Our experienced, connected team takes your product and finds strategic outlets both within and outside the usual traditional resale channels, allowing you to focus on your core business.

Customer Focus
For us, execution for our customers is key. We have invested heavily in our primary 140,000 square foot global distribution center in California, supporting full reverse logistics capabilities, e-commerce “pick, pack & ship” solutions, refurbishing services as well as global and domestic retail distribution. This is driven by custom-developed software and a local service and support team to ensure we deliver expediently and efficiently for our customers.

Customization and Growth
Protempo has a strong international presence, selling to established contacts in over 60 countries and territories. Though we’re growing rapidly, we continue to offer customized services to every brand we partner with. Your business is important to us, and we’re dedicated to ensuring your specific needs are met.

50+ Total CE Brands
$100M+ Total Sales
Supported Annually

Our team
Trusted leadership to grow and protect your brand

We know a thing or two when it comes to manufacturing and distribution. With decades of combined experience, our talented people bring the expertise and knowledge needed to excel in the consumer electronics industry.

Gerry Fay

Over the course of his stellar career, Gerry Fay has built his success as a market-driven senior executive with a record of creating value and driving revenue and profit growth. Prior to Protempo, Gerry was the Chief Business Officer for Sanmina, a $10b Contract Manufacturer. Prior to Sanmina, Gerry led Avnet Electronics Marketing – a $17B global business serving electronic original equipment manufacturers (EOEMs) and electronic manufacturing services (EMS) providers.

Gerry Fay Chief Executive Officer

Adam founded the company in New Zealand in 2004 while in college. Now based out of the Southern California office, he works closely with Protempo’s brand partners and manufacturers to manage inventory purchasing, refurbishing and remarketing with a strong focus on channel management and optimizing mutual outcomes.

Adam Brown Founder and President

Mark is a high performing, trusted and reliable business leader and management consultant with significant experience in managing major projects and global teams in the High Tech Forward & Reverse Logistics and Repair arenas. He has experience across critical core business functions including: Management Systems, Sales Operations, Operations Management, Quality & Engineering, Project Management, Supply Chain Management and Information Technology.

Mark McDonald Chief Operating Officer

Ken is the VP of Accounting and a CPA with over twenty-five years of financial and executive management experience. Ken began his career with Marriott Corporation in Washington, DC and has held divisional and corporate controllership positions for several companies including Compaq Computer Corporation. Ken is a CPA and is a long standing member of the American Institute of CPA’s and the California Society of CPA’s. Ken holds a Bachelor of Science in Business Administration from the University of South Carolina.

Ken McCord VP Accounting

Mark joined Protempo as CEO in 2011, helping pivot Protempo from a New Zealand-based online daily deal retailer to an international distributor providing solutions to major consumer electronics brands. Mark previously worked as a banking and finance lawyer at Russell McVeagh, NZ’s largest commercial law firm, and now leads the development of Protempo’s Marketplace Intelligence division, helping tier 1 brands protect and grow their business in the age of Amazon.

Mark Priscott Chief Partnership Officer

Jim Maia is responsible for developing and managing distribution partnerships, and currently manages the relationship with GAEMS, driving sales and manufacturing initiatives. Jim, has been in the video gaming industry for over 25 years with experience in software and Accessories for major category leaders. Jim is a graduate of Seneca College of Applied Arts and Technology, with a degree in Business.

Jim Maia VP of Distribution

Raj Patel is our Chief Financial Officer. He previously was the CFO at iGlass Technology. Prior to that, Raj was the Executive Director, Global Finance at Ingram Micro Inc, for the Commerce and Lifecycle Services, Inspiring growth at start ups and large organization turarounds, Raj has extensive experience in leading teams developing and executing data driven approaches to pricing, digital strategies, execution and M&A. A graduate of the Harvard Business Analytice Program and an MBA from Sri Sathya Sai Institute of Higher Learning, India

Raj Patel Chief Financial Officer

Bryce has 35 years’ experience in both public and private company environments with executive leadership positions in eCommerce fulfillment, high-tech supply chain and logistics, electronics manufacturing services, contract packaging, and after-market repair services. Currently a Board Advisor to MPO supply chain software and formerly to Gazelle.com, a major seller of used phones. Mr. Boothby was previously head of global services sales for the Americas at Flex, a $25 billion electronics contract manufacturer.

Bryce Boothby Jr Consultant and Board Advisor

Caroline brings over ten years of experience in online retail sales with a strong focus on marketplaces. She has more than fifteen years of experience in information technology, specializing in systems integration, software development, and program management. She previously served as the Senior Director, eCommerce and Online Marketplaces at US Auto Parts. Caroline has an MBA and BS in Anthropology from UCLA.

Caroline Smith VP of Ecommerce and IT

  Our Process

The Protempo Difference
We treat your brand like it’s our own

It’s not enough to provide high-quality services; we believe that every client deserves a personalized approach. Your business has unique needs. We understand those needs and find an equally unique solution for you.

“ We turned to Protempo when we had a short-term time crunch to get product to market for a major national promotion we were running. They turned around the marketplace side of things in record time, and three years later they are an integral part of our business across a number of facets. They are a true partner. ”

— National sales manager, Fortune 500 company (reference available upon request)

Frequently Asked Questions
Answers to common questions about Protempo

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At Protempo, we provide aftermarket and distribution solutions to consumer electronics brands around the world. Our goal is to solve your problems while building a relationship that will last for years to come.

We started Protempo in 2004, so we’ve grown and changed right along with the consumer electronics industry. We’ve seen most of what there is to see during that time, so we have plenty of experience to navigate the ever-changing marketplace.

We’re always looking for energetic, creative and “can do” people to join our ever changing and dynamic company. If you think you have what it takes and love to be challenged in a fast-pace and exciting environment, then drop us a line!

Thanks to our partnerships with leading retailers and other successful distributors, we currently have contacts in over 60 countries. We also have our own locations in five countries.

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Let us
customize a
solution for you